Cost Summary & FAQ's


Cost Summary

Setup Charges There is a setup charge of $363 per event. This charge applies to setting up a new event registration page or reinstating an inactive event registration page.
Hosting Charges There is a hosting charge of $77 per month per event. Hosting is charged on a whole calendar month and is charged on the first of each month.
Hosting example - page hosted from the 13th March to 10th May

13th March to 31st March No Charge
1st April to 30th April $77
1st May to 10th May $77
Secure Payment Charges
(for Registration with Secure Credit Card payment only)
Payments Gateway Transaction Charge is $1.10 per transaction

Merchant Fee (Bank) is 3.4%
Per Registration Charges

Unlike some other online registration systems, there is no "per registration" charge. This is an important difference as "pay per registration" systems can look quite low cost, their cost escalates dramatically as you get more delegates. See illustration below:

cost comparison graphT

This graph is based on an online page that is up for four months. The "pay per delegate" figures are based on no setup, hosting or support charges with an $8 per registrant fee. The MIE WebLink page is based on setup plus four months hosting and does not increase with increasing numbers of registrants. If you have a proposal from another online system, click here to compare MIE Weblink costs with other online systems.

Note:
If you have your own online payment gateway,3 Tier Solutions may be able to replace the link to the MIE Software gateway with a link to your payment gateway. Contact 3 Tier Solutions directly for more information on costs and applicability.

Payment of Charges Registration without payment:
Set-up fee is payable at time of order placement. Hosting charges are payable on the first of each month.

Registration with secure payment by credit card:
  1. Setup fee is payable at time of order placement. Hosting charges are payable on the first of each month
  2. Merchant fees and payment gateway transaction charges are deducted before transfer of monies from the MIE Software Internet Merchant account to the client's bank account. All costs deducted are detailed in the accompanied tax invoice.
Note:  
  1. All charges are GST inclusive
  2. MIE Software reserves the right to prevent a registration page being accessed if there are outstanding setup or hosting charges
Transfer of Funds From MIE Software to Client Account (Applies to Registration with Secure Credit Card payment only).

All payments received by credit card through the secure Payments Gateway are deposited into a separate Internet Merchant bank account set up specifically to handle client e-commerce transactions.
What We Do Each business day we will do the following for each event:
  1. Determine how much money has been paid in registrations to the event the previous day (or multiple days if weekends and/or public holidays are involved since last business day paid).
  2. Transfer that amount, less merchant fee, gateway transaction charges and bank transfer fees, to your nominated account by the end of the business day.
  3. E-mail you a tax invoice by the end of the business day for the day/s covered showing the number of transactions, total received in registrations, merchant fee deducted, gateway transaction charges deducted and the amount transferred.

You can verify the amount paid in registrations from both the MIE WebLink Administration Site and from within Summit by:

  1. Logging onto your Administration area of MIE WebLink and selecting the List By Date option
  2. From within Summit using the Payments in Reporter (after processing the registrations)

FAQ's

Summary of data captured
Detailed below is a summary of what data MIE WebLink can capture and then be processed via the Summit Event Manager software.

Personal Details
Name, address, phone, fax, mobile and email address contact information.
Special dietary requirements and special needs information
Member Number
Passport information

Accompanying Person Details

Only one accompanying person can be processed per registration.
Name, special diet requirements and passport information

User Defined Fields & Profiles

Up to 5 user defined fields and up to 20 profiles.


Advertising Sources

Unlimited number displayed, only one can be selected.

Registration Types

Unlimited number displayed, only one can be selected.

Add-Ons

Unlimited number displayed. A maximum of 10 add-ons can be processed per registration.

Hotel Bookings

Only one hotel booking (one check-in and check-out date) can be processed per person. Unlimited number of Hotels and associated room types can be displayed.

Travel Bookings

Only one forward leg and one return leg can be processed per registration. Unlimited number displayed.

Sessions

The number displayed depends on the number of sessions marked as 'Include in MIE WebLink file'.
E.g. If eight sessions are marked then eight pull-down lists will be available with each list showing the eight sessions available for selection.


What can be customised on a WebLink registration page?
Because WebLink pages are generated automatically by software, they have a standardised appearance and there are only a limited number of things that can done to modify ths appearance. These are:
  • Event Logo - you can choose and change your event logo and specify it's placement. It can be placed above, below, to the left or to the right of the event name
  • Background Colour - You can choose from 5 different background colours
    White White Grey Grey Yellow Yellow Blue Blue Pink Pink
  • You can define and modify the message displayed to the user when they commence a registration
  • You can define and modify the message displayed to the user after they successfully complete a registration
  • You can choose which registration types, profiles, add-ons, hotels, billing methods and travel choice options are displayed by clearing or checking the Include in MIE WebLink file check box on the appropriate reference file screen within your Summit event file.
  • You can specify the words that are used to describe add-ons and sessions.
  • You can choose to show or hide the following registration page components:
    • Accompanying person details
    • Profiles
    • Accommodation
    • Travel
    • Membership Number
Beyond that you can not modify the prompts or the order of fields and you can not remove fields or have extra fields.
When you first set up your WebLink registration page you can choose whether or not to have secure credit card processing and what combination of event, accommodation and travel you want the registration page to cover.


What credit cards will be accepted?

Mastercard and Visa. We can not process Diners Club or American Express.

The payment will appear on the delegates card statement as a transaction with MIE Software PTY LTD Port Melbourne



Why are there two charges for secure credit card payments?
This is because charges are levied by two different parties who are involved in each transaction. The bank charges a percentage of each transaction value as a merchant fee and the payments gateway charges a fixed rate per transaction, regardless of the transaction size.
Can clients host their own secure payment pages?

Yes, but there is considerable time, effort and money required to do this. Clients would need server based software written in ASP, Coldfusion or a similar language to:

  • Present the registration page
  • Determine the amount due for the registration
  • Pass the amount to the payments gateway
  • Receive amount and digital receipt number from payments gateway
  • Email registration and payment details to themselves
  • As well as that they would need an Internet Merchant Account with an Australian bank, an account with one of the payment gateways and a digital security certificate for their web site.


What countries is MIE WebLink available in?

Registration Without Payment is available in any country.

Registration with Secure Credit Card payment is currently only available through MIE Software in Australia as we use an Australian based Australian currency gateway. For availability of Registration with Secure Credit Card payment in other countries, please contact your local MIE Software distributor



With registration with secure payment by credit card how and when is the money transferred from MIE WebLink to the event bank account?

All payments received by credit card through the secure payment gateway are deposited into a separate Internet Merchant bank account set up specifically to handle client e-commerce transactions.
What we will do
Each business day we will do the following for each event :
  • Determine how much money has been paid in registrations to the event the previous day (or multiple days if weekends and/or public holidays are involved since last business day paid)
  • Transfer that amount, less gateway, merchant and other charges to your nominated account by the end of the business day after it has been deposited into the MIE Software e-commerce account
  • Email you a reconciliation by the end of the business day for the day(s) covered showing total received in registrations, number of transactions, merchant fee deducted, gateway charges deducted, other charges deducted and amount transferred.
You can verify the amount paid in registrations from both the MIE WebLink Administration area and from within Summit by:
  • Logging on to the Administration area of MIE WebLink for your event and selecting the List By Date option
  • From within Summit using the Payments In Reporter (after processing the registrations)
Are there any restrictions on data beyond those in Summit Event Manager?

Due to display problems with some browser/screen resolution combinations the following restrictions apply to events that are going to use MIE WebLink.

  • None of the text fields (registration types, add-ons, hotel names, hotel room descriptions, carrier names, advertising sources and profiles) can exceed 65 characters in length.
  • None of the text fields can contain underscores (_), single quotes (') or double quotes (").
  • Event file names can not contain the underscore character "_".


How MIE WebLink works

Compare Costs

WebLink vs HTML Registration pages

Registration
Options

Cost Summary

MIE WebLink Checklist & Manual