|MIE Software Support Note|
|Subject: Using Fog Creek Copilot for Support||Applies to: All Products||Date: August 2010|
Live Online Support
Online support has just gotten easier. MIE Software has now engaged the Fog Creek Copilot software which enables live instruction and support to be performed on your computer with your software via the internet. The program allows a temporary secure connection to be formed between your computer and MIE Software so that instructions can be visually demonstrated rather than explained. No more back and forth phone calls and less confusion from emails, support issues can be solved while you watch in the comfort of your own office. Microsoft Notepad software can be used to correspond between you and MIE Support staff to explain any questions that may arise along the way.
To find out more about the Fog Creek Copilot software, Click Here.
To initiate a Fog Creek Copilot Support Contact please email firstname.lastname@example.org or call (03) 9645 1077
How to use Fog Creek Copilot
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