Delivery of SMS Text Messages
The SMS text message will not
be delivered if the sending (not receiving) e-mail address has not been
registered e.g. email@example.com
To register your sending e-mail
address visit here.
How to format mobile/cell numbers
For an SMS text message to be sent successfully there are two essential
rules in relation to how the number is entered:
- The country code must be entered if the phone number is not an Australian
mobile/cell phone number
- If you enter a country code and the mobile/cell phone number begins
with a zero (0), the zero must be omitted.
Plus signs, brackets and spaces may be used in the numbers.
Examples of valid entries for the same Australian number are:
- 0900 111 222
- +(61) 900 111 222
The following two entries for the same Australian number are invalid
as the leading zero has been retained while using the country code:
- +(61) 0900 111 222
The following are examples of valid, non-Australian entries:
- USA: +1 703 960 6000
- New Zealand: +64 274 980 400
The following entrie for the above New Zealand number is invalid as
the leading zero has been retained while using the country code:
- +64 0274 980 400
Any incorrectly formatted numbers will be processed by your e-mail system,
but the message will not be delivered to the phone.