MIE Software Support Note
Subject: SMS Text Messaging from Summit - Format for Mobile/Cell numbers Applies to: All Products Date: August 2010

Delivery of SMS Text Messages

The SMS text message will not be delivered if the sending (not receiving) e-mail address has not been registered e.g. info@miesoftware.com

To register your sending e-mail address visit here.

How to format mobile/cell numbers

For an SMS text message to be sent successfully there are two essential rules in relation to how the number is entered:
  1. The country code must be entered if the phone number is not an Australian mobile/cell phone number
  2. If you enter a country code and the mobile/cell phone number begins with a zero (0), the zero must be omitted.

Plus signs, brackets and spaces may be used in the numbers.

Examples of valid entries for the same Australian number are:

- 0900111222
- 0900 111 222
- 61900111222
- +(61) 900 111 222

The following two entries for the same Australian number are invalid as the leading zero has been retained while using the country code:

- 610900111222
- +(61) 0900 111 222

The following are examples of valid, non-Australian entries:

- USA: +1 703 960 6000
- New Zealand: +64 274 980 400

The following entrie for the above New Zealand number is invalid as the leading zero has been retained while using the country code:

- +64 0274 980 400

Any incorrectly formatted numbers will be processed by your e-mail system, but the message will not be delivered to the phone.

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